iBreastfeed

Virtual Lactation Support

From Latch Breastfeeding and Lactation Service

Frequently Asked Questions

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Did You Know.....?

The average family can spend between 2-4 thousand dollars a year on formula?  A virtual consult is a cost effective way to protect breastfeeding while avoiding the burden and cost of formula.

 

What is iBreastfeed?

iBreastfeed is a virtual lactation service that provides a way to assist mother's and their baby with non-complex breastfeeding issues from the comfort of their home. Through the use of video monitoring, a lactation consultant can monitor breastfeeding.  This includes video, email, phone, and text messaging support.

Am I a candidate for iBreastfeed services?

Many but not all breastfeeding problems can be solved with a virtual consult.  Some examples include:

  • Tongue tie

  • Nipple pain

  • Hand expression & Pumping

  • Bottle feeding the breastfed baby

  • Plugged ducts and mastitis

  • Nipple pain

  • Hand expression & Pumping

  • Bottle feeding the breastfed baby

What services are available?

  • Virtual Lactation Consults

  • Breastfeeding Classes

  • E-Support Packages- Text/email/phone support

 
 
 

What is the cost of  virtual services?

iBreastfeed offers both monthly and one time services which can be found below.

 

Monthly Plans

Virtual Visits

$150/mo

1 60 min consult each 

month

Virtual Visits

$100/mo

1 30 min consult each 

month

One Time Services- Consults

Initial Virtual Consult

$125

1 consult  30 min consult

Initial Virtual Consult

$175

1 consult  60 min consult

Phone/Email/Text

$50/mo

Unlimited text & email support 

1 weekly phone call OR

4 phone calls each month

Follow Up Consult

$100

To continue care for issues requiring follow up from initial consult

Email/Text Support

$25/mo

Unlimited text & email support 

Support offered during specified business hours

Phone Email/Text Support

$150

Unlimited text & email support up until your infants first birthday

Support offered during specified business hours

One Time Services- Classes

Prenatal Breastfeeding Class

$125

Virtual private prenatal breastfeeding class

Scheduled at a mutually convient time

Back to Work Class

$100

Virtual private prenatal breastfeeding class

Scheduled at a mutually convient time

What forms of payment do you accept?

Payments are processed through Paypal which accepts checks and all major credit cards, including flexible spending debit cards.

 

What can I expect during my virtual consult

Once you have decided that a virtual consult fits your needs, contact me. Your consult will be scheduled within 24-48 hours of the request at a time that is mutually convenient. Prior to our consult, you will need to complete a consent and an intake form.  The intake form helps me learn more about you and you baby to provide you with the best care possible. All fees are due before the start of the consult.  Once your consult date is confirmed, you will be sent a link for payment.   

 You will be provided with a link and a password to enter the virtual office where the consult will take place.

During the virtual visit, a face to face consult will take place where you be able to ask questions. I may need to observe the inside of your infant's mouth or your breast.  It will also be possible to observe a feeding. At the conclusion of the visit will discuss how we can improve your breastfeeding experience.

Although the goal of the consult is for resolution of your breastfeeding concern, this is not always possible in the virtual environment.  If I am unable to help you resolve this concern, I will do my best to find a local lactation professional in your area.

 

How do you keep my information secure?

Protection of your privacy is our priority and responsibility as your health care provider. We have taken all the necessary steps to keep you information secure and protected. 

All forms and documentation are completed over a secure server and stored in a secure network.

Virtual consults take place on a Health Information Portability and Accontability Act (HIPAA) complaint  plateform to protect your privacy.  You will be provided with a link and a password to enter the virtual office where the consult will take place. 

 

What is E-Support?

E-Support is a virtual lactation service that provides unlimited access to lactation support for your baby's first year of life. You can call, text, or email me as much as you would like. 

Support is available from 8am to 8pm.  Any calls/messages recieved after hours will be promply returned the following morning. 

 

What is included in my consult?

iBreastfeed virtual consults are thorough and include the following:

  1. 30 or 60 minutes of breastfeeding assistance

  2. an individualized care plan to improve breastfeeding

  3. Receipt for service

  4. 1 follow up phone call

 
 

How do I prepare for a virtual consult?

The following equipment is required for a consult:

  1. Phone/ipad/tablet/computer with video, sound, and microphone access

  2. Completed consent form for treatment

  3. Completed  intake form

  4. Have access to good lighting

  5. A support person to help aim the camera is helpful, but not required

 

What is your refund/cancellation policy?

As a health care provider, I cannot provide refunds for services. You can, however, choose to discontinue your monthly subscription at any time. If I am unable to resolve your issue, I will do my best to locate a provider that can.​

 
 

Will insurance reimburse for my consult?

Unfortunately, the insurance company does not reimburse for virtual services.  Breastfeeding services are eligible for payment through flexible spending accounts, and may count as an itemized deduction during tax season. Formula remains a non-reimburseable expense.

 
SERVICES
COMPANY
CONTACT US

info@latchbf.com

Mailing Address: 

191 Central Ave, Suite 213

Newark NJ 07103

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